Delivers a zip archive of chat transcripts for download. The format of the zip archive organizes the transcripts first by queue and then by guest JID (Jabber ID). The transcript files are named by start time.
Example archive directory structure:
example-queue/
└── guest987054@libraryh3lp.com
└── 2011-04-05.023206.xml.txt
Example transcript file content:
22:32 guest987054@libraryh3lp.com: hello there
22:32 example-operator@libraryh3lp.com: Hi. How are you?
LibraryH3lp supports cookie-based authentication. To learn more, you can read the details on authentication.
Requests are served over HTTPS. To ensure data privacy, unencrypted HTTP is not supported.
/2011-12-03/conversations/archive
Delivers a file named "transcripts.zip" for download containing the transcripts for the specified conversations.
You must GET using the following parameters:
| Parameter | Description |
|---|---|
| ids | A comma-separated list of conversation ids whose transcripts are to be included in the zip archive. |
You may GET using the following parameter:
| Parameter | Description |
|---|---|
| timezone | String containing a time zone to use for chat time stamps. Read more about time zones within LibraryH3lp. |
GET /2011-12-03/conversations/archive?ids=1,3,4
Not supported.
Not supported.
Not supported.