Calls: view transcript

View a chat transcript.

Authentication

LibraryH3lp supports cookie-based authentication. To learn more, you can read the details on authentication.

HTTP and HTTPS

Requests are served over HTTPS. To ensure data privacy, unencrypted HTTP is not supported.

URI

/2011-12-03/queues/{QueueName}/calls/{GuestJid}/{ConversationId}

HTTP GET

View a chat transcript.

Optional Parameters

You may GET using the following parameter:

Parameter Description
timezone String containing a time zone to use for time stamps in the transcript. Read more about time zones within LibraryH3lp.

Response

Returns an HTML response containing the chat transcript.

Example

GET /2011-12-03/queues/example-queue/calls/5189487901334778072897@libraryh3lp.com/1790260
Note: GET is URL decoded above for clarity.

10:16 5189487901334778072897@libraryh3lp.com Hi
10:16 operator1@libraryh3lp.com Hi! :-)
10:16 5189487901334778072897@libraryh3lp.com Is there documentation for your API?
10:16 operator1@libraryh3lp.com Sure is. Just a second and I'll grab a URL for you.
10:17 operator1@libraryh3lp.com Here you go: https://dev.libraryh3lp.com
10:17 5189487901334778072897@libraryh3lp.com Very cool
10:17 5189487901334778072897@libraryh3lp.com Thank you
10:17 operator1@libraryh3lp.com You're welcome.
10:17 5189487901334778072897@libraryh3lp.com Bye!
10:17 operator1@libraryh3lp.com Have a great day!

HTTP POST

Not supported.

HTTP PUT

Not supported.

HTTP DELETE

Not supported.